Booking information
Discounts
Technical assistance
Groups
Gift Voucher information
- How do I redeem a Virgin Experience or other third-party gift voucher at The Wave?
- Can I use a gift voucher for a lesson?
- Can I use a promo code on a gift voucher?
- Gift voucher doesn't work
- Can my gift voucher be extended?
- How do I redeem my gift voucher?
Passes
Surfing levels
Pricing
Cancellations, refunds and changes
- Do you issue refunds?
- If we are late for a session, can we reschedule?
- How can I check my booking at The Wave?
- Can I Change the Name of the Surfer on My Booking?
- What are your terms and conditions?
- Can I cancel my booking?