Make sure your gift voucher code contains numbers and letters, if it starts with 77... this is the reservation number and will not work.
Please make sure you are following the below steps to redeem your gift voucher:
- To use your gift voucher, simply go to our website, choose your session, date and time. Then enter your unique code at the checkout in the 'redeem voucher' box.
- Click the '+' sign to apply the code and to add subsequent vouchers. Please don't enter the code into the 'promo code' box, or the voucher won't be recognised.
Please drop us an email at hello@thewave.com so that we can send you your gift voucher code.