Your Wave gift voucher should be a long string of uppercase letters and numbers. If you just have a reservation number, please ask the purchaser of your voucher for the actual code or contact our customer service team.
To use your gift voucher, simply go to our website, choose your session, date and time. Then enter your unique code at the checkout in the 'redeem voucher' box.
Click the '+' sign to apply the code and to add subsequent vouchers. Please don't enter the code into the 'promo code' box, or the voucher won't be recognised.
There is no requirement to redeem your voucher in one transaction so the gift voucher code will remain active until the balance is zero or the expiry date is reached.
Please note, the expiry date does not mean that you need to surf before that date, merely that you need to make a booking.
The actual date of your session can be after the expiry date.