Up to 7 days prior to your booked activity you may cancel your booking and receive a voucher for the full value of your booking.
If you need to cancel your booking, please email us at hello@thewave.com with your cancellation request as soon as possible.
Within 7 days of the booked activity, if The Wave is operational, you will not be entitled to move your booking or receive any refund or credit for any cancellation. However, we can change the name on the booking. In which case, please contact us as soon as possible with the new participant's details.