We require a minimum of 7 days’ notice to cancel or make any amendments to your surf session, other than a name change. This policy helps us manage our surf schedule and staffing effectively.
If you arrive late, we are unfortunately unable to guarantee a reschedule. However, we will always do our best to accommodate you by moving your surf to a later time on the same day — but this is strictly subject to availability.
To avoid missing your session, we strongly recommend leaving plenty of time for your journey. Please aim to arrive at least 60 minutes before your session start time to allow time for check-in, changing, and the pre-surf briefing.